Frequently asked questions
What is the warranty policy?
Every Riceland Custom Calls call is built to last a lifetime in the field. We stand behind our craftsmanship with a lifetime warranty covering manufacturing defects in materials and workmanship. Normal wear, misuse, or accidental damage isn't covered — but if something's wrong with how we built it, we'll make it right.
Do you take custom orders?
We do custom orders when time and availability allows. Contact us to see if our customs book is open.
When will I get my order?
All in-stock orders ship within seven days. If you have a custom order, we will be in contact.
Can I send my call back for a re-tune?
Yes. Re-tunes are $10. Calls can be sent back to PO Box 92 Hayes, LA 70646. Please include your return address and a note about what you're looking for.